How to share teachable robot answers with other units on my network?

In this article, you'll learn how to use this feature to enhance your virtual assistant's intelligence and ensure an outstanding experience for travelers across all the businesses you manage through Asksuite. Keep reading to discover the benefits and the step-by-step process for sharing responses and relevant knowledge among your units.

Benefits

The "Teach Robot" function is a powerful tool for boosting your virtual assistant's responsiveness. By adding new knowledge and responses, you're empowering the chatbot to understand more specific traveler queries and provide quick, relevant solutions. Sharing these insights among different units in your hotel network is a smart strategy to maintain consistency and effectiveness in customer interactions, regardless of the unit they seek assistance from.

Step-by-Step

Sharing insights with other businesses is incredibly simple and can be done during the creation process of each one. Below, we outline the steps:

1. Access your Admin Dashboard;

2. Click on Teach Robot;

3. Choose one of the insights and click on the pencil icon to Edit, or follow the steps to create a new insight based on the article How to Use the Teach Robot Function?;

4. In the Units field, you'll see all the available businesses under your user for selection;

5. After configuring the insight and the businesses, simply click Save Insight, and then Publish Insights. This action will make the insight available across all the robots in your network;

Conclusion

The "Teach Robot" functionality provided by Asksuite plays a crucial role in enhancing your virtual assistant's responsiveness. It ensures a more accurate understanding of specific traveler questions. By sharing responses and knowledge across various units of your hotel network, you establish a more consistent and efficient experience for your customers.

Join the technological revolution in the hotel industry and deliver exceptional service to travelers. If you have any questions or need support, our team is ready to help optimize this feature.