Validating if the Pixel is set correctly

Did you follow the pixel's integration process on your booking engine and now you want to confirm if the bookings are being track properly? Below we show you two ways to validate you pixel!

Topics Covered

Through Asksuite's dashboard

Through a booking test

Pixel's implementation issues

Through Asksuite's dashboard

Inside your Asksuite's admin panel, there is a tool that allows you to check if the pixel was imported correctly on your booking engine. To use it, you just need to follow the steps: 

1. Log in on your Admin panel;
2. Access the settings page;
3. Click on Configure Pixel;
4. Click on Teste Integration;
5. On this screen, you must make a booking quotation on your booking engine. Putting the arrival date, departure date and guest numbers, after that, our system will validate the pixel during the search;

6.After the booking quotation, click in Test integration with pixel;

• In case that the pixel is set correctly, the following message will be shown:

• In case there is some kind of issue, it will be shown a message reporting what is the problem related to pixel. For exemple, in the image below, there is a problem in the implementation by Google Tag Manager:

Through a booking test

To know if the pixel was added correctly on your booking engine, you also can make a booking test by your robot.

1. Access your website;
2. Start a chat with your robot;
3. Make a quotation;
4. Click on Book now on your robot;
5. Inside the booking page that opened, make the reservation;

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💡TIP: We suggest a creation of a promo code in the value of 100% off to make the booking test. Just to prevent a debit inside your booking system.

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If the pixel was added properly, in a few minutes the booking must shown on your dashboard.🚀

Pixel's implementation issues

In case you found some problem in the booking tracks, you can contact our support team directly. This way, they can evaluate the issue to solve in the best way.

What do we suggest to be in the ticket to make the evaluation easier? 

• Print Screen of the menu “Services Integrity”, to check if the pixel was imported successfully;
• If the Pixel was imported by GTM
  • On GTM, Print screen of tags list;
  • On GTM, Print screen of the pixel tag;
  • On GTM, Print screen of the pixel trigger

Click here to know how to contact Asksuite's support team.🧡🔧