Natalia Borges

You might have noticed that when providing live support on platforms managed by the Meta group (such as WhatsApp, Instagram, and Facebook), the conversation with the traveler is often blocked after...

In this guide, you'll learn how to view the total of registered bookings and how to relate it to your personal goals as an agent. We'll show you, step by step, how to access the total of registered...

In this guide, you'll have the opportunity to learn how to effectively use registered reservations search filters. This feature is crucial for conducting refined searches and accessing specific inf...

If you're already using Asksuite to enhance direct communication between hotels and travelers, you probably understand the importance of effective and personalized customer support. One of the powe...

In this guide, we'll delve into the significance of Asksuite's "Teach Robot" function and how you can leverage this tool to identify and instill new knowledge in your virtual assistant. If you're a...

In this article, you'll learn how to use this feature to enhance your virtual assistant's intelligence and ensure an outstanding experience for travelers across all the businesses you manage throug...

In this article, we're going to address a technical issue that some of our customers might encounter during the chatbot activation process: the error when trying to save the completed questionnaire...

If you've tried logging into your admin panel on another device or browser, you may have noticed that Asksuite requires a second authentication code, in addition to your password, to complete acces...

As part of our mission to simplify direct communication between hotels and travelers, Asksuite presents the Reservation Manager, a powerful and intuitive tool aimed at optimizing the process of reg...

In this tutorial, you will learn how to create templates for WhatsApp campaigns on the Asksuite platform. Message templates are fundamental in customer service to maintain a consisten...