André Cruz

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  • How does the Contacts menu work?

    The Contacts tab in the Asksuite Administrative Panel plays a crucial role in providing detailed information about travelers' interactions with the virtual assistant and reservation agent. In this ...

  • How can I set my company's business hours?

    To have real and accurate metrics in customer service is essential for the success of your hotel. On our platform, you can achieve this accuracy by configuring service hours based on the time zone ...

  • How to track reservations made through the chatbot?

    In this article, we will discuss a strategy of tracking reservations through the integration of our virtual AI-powered assistant with your hotel's booking engine. With this integration, you will be...

  • How to add my picture to my Live Chat profile?

    Direct and personalized communication with your travelers is essential to create memorable experiences. One way to add a personal touch to your interaction with guests is through the interaction be...

  • How to create Response Templates for Live Chats?

    If you already use Asksuite to enhance direct communication between hotels and travelers, you probably already know the importance of effective and personalized customer service. One of the powerfu...

  • What is the delivery status of the email requests?

    Fluent communication between hotels and travelers is an essential ingredient for creating truly suitable and memorable experiences. In this context, we offer the functionality of email requests, us...

  • How can I export email requests?

    Enhancing travelers' experience is the foundation of our mission in hospitality, and this includes ensuring that travelers' requests are handled efficiently and in a personalized manner. In this ar...

  • How to use emojis on the questionnaire's answers

    Find out how to add emojis to the text of your virtual assistant's questionnaire to create more engaging and expressive interactions with travelers. As technology partners dedicated to innovation i...

  • What are Conversation shortcuts?

    Conversation Shortcuts are a powerful and versatile tool in our hospitality chatbot. They enable you to direct your customers to specific points in the conversation with the robot, making interacti...

  • How can I add buttons to the robot carousels?

    Topics What are carousels in a chatbot? How to edit a carousel? How to add buttons? Benefits Steps   What are carousels in a chatbot? Carousels available in a chatbot are features that allow the di...