Brenda Tambosi

In this article, we will address an essential feature that puts you in control of customer service: the ability to export the contact list. By utilizing this option, you not only ensure the conveni...

We will show in this article how to change the status of a reservation recorded in our system to a cancellation. This functionality is essential for dealing with changes in travelers' plans and ens...

In this guide, you will have the opportunity to discover how to access and explore the booking history in the Reservation Manager. We will show you how to obtain detailed information about each res...

In this article, we will discuss how to edit a reservation recorded in our live support panel. We will demonstrate how to make detailed modifications to each reservation, including dates and amount...

In this article, we will explore in detail how Asksuite's Sales and Demand dashboard can be a valuable tool for the hotel industry in its management of customer service and omnichannel communicatio...

You may have noticed that, during live customer service on channels managed by the Meta group (WhatsApp, Instagram, and Facebook), the conversation with the traveler is often blocked after a certai...

In our omnichannel platform, we offer an integrated and efficient way to manage communication with your customers across various channels such as your website, WhatsApp, Facebook, Instagram, Google...

In this guide, we will explore text formatting in our Live Chats tab and how it can be a powerful tool to provide exceptional service to travelers. Here, you will learn how to customize the message...

In this article, we will explore in detail how the restriction of robot teachings work in the Teach Robot tool, an innovative solution that allows hoteliers to teach their virtual assistants ...

In this article, you will find information about how your virtual assistant's translations work. Understanding how translations are implemented and utilized will allow you to provide an effective a...