Live Chat
- Access block to chat
- Labels/Tags and the Kanban – How They Work
- How to Move Conversations
- Kanban Creation and Configuration
- Introduction and Access to Kanban
- User Menu - Usage Guide
- How to block a contact in LiveChat
- How to Use Message Search in Chat
- How to export a LiveChat conversation to PDF?
- Humanize your support: How to activate Agent Name in messages
- How can I check the sources used by Sophia AI to provide an answer to the traveler?
- How the “View only the last contact interaction” filter works in LiveChat?
- What is the Traveler History in LiveChat 2.0? How to Access Traveler History in LiveChat 2.0?
- What is the "Focused Agent" feature, and how can I set it up?
- What is the character limit on Livechat?
- How do I enable notifications on my iPhone or iPad?
- Is LiveChat 2.0 available on mobile or tablet?
- Practical guide to the new Live Chat screen
- How do WhatsApp message sending statuses work?
- Why can't I send a message to the website chat visitor?
- Problems sending attachments to the traveler
- How does the 24-hour window work in live chat?
- How does the 24 hour service period work in Live Chats?
- How to Send Response Templates in Live Chat Support?
- How to record traveler information?
- How do service tags work?
- How to format text on Live Chats?
- How to edit the group quote forms?
- Issues with Asksuite's notifications
- How does the Chat distribution work?